Delivery Information

a1-cbiss aim to deliver your purchase as soon as possible. Availability of delivery will be shown in the Shopping Basket at point of purchase.

How Much Does Delivery Cost?

Delivery charges are calculated by product weight.

All orders are Delivered At Place (DAP) and will be delivered to your specified delivery address. It is your (the buyer’s) responsibility to arrange for any duties to be paid upon arrival to your country.

Next Working Day Delivery

Orders must be placed by 2pm Monday to Friday to qualify for next working day delivery.

Please note:

• Subject to stock availability
• Delivery dates will be restricted during bank holiday periods. Restrictions apply to some geographical areas. Call us and ask our customer service team for more information
• Next working day delivery is based on UK delivery. For Europe and Rest of the World, please allow an additional 3 – 5 working days

How Do I Arrange A Delivery?

It’s absolutely simple. Pop what you want into your online shopping basket and go through the checkout process. All we need from you is a delivery address, a postcode, and your payment details.

How Do I Return An Order?

Subject to terms and conditions, please refer to our returns page or contact us

Additional Information

You’ll see an estimated delivery lead time next to each product from this website in the shopping basket. Delivery lead times are confirmed once you’ve added the items to your basket and entered your delivery postcode. Delivery times quoted above can vary depending on stock availability and where items are being delivered.

Most items come directly from us, but some larger products are delivered straight to you from our suppliers. This will also affect delivery times and conditions. If no one is at a property when it is delivered, the courier will try to leave the parcel in a safe place. If this isn’t possible, a calling card with the carrier’s contact details will be left so we can arrange another delivery date. However, another delivery will be attempted the next day if the customer doesn’t make contact beforehand. The parcel will be held at the depot for five days. If you don’t get in contact to arrange another delivery time, the item will be returned to us for a refund.

We reserve the right to restrict these services at any time. We also reserve the right to alter or amend delivery times in exceptional circumstances. All delivery times quoted are subject to stock availability and delivery location.

Contact us and ask our customer service team for more information.